Privacy Policy

1. Introduction

ScaleFlow AI ("ScaleFlow," "we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and communications.

2. Information We Collect

• Personal Information: Name, email address, phone number, company name, job title, billing details, and other identifiers you provide voluntarily (e.g., when filling out a contact form, booking a call, or subscribing).
• Technical Information: IP address, browser type, device identifiers, operating system, and analytics data (through cookies or tracking tools).
• Business Data: Information you provide to help us deliver AI, automation, or marketing services (e.g., prospect lists, campaign data, content preferences).

3. How We Use Your Information

• Provide, operate, and improve our services.
• Communicate with you regarding inquiries, updates, and support.
• Personalize content and marketing campaigns.
• Analyze performance, usage, and effectiveness of our services.
• Comply with legal, contractual, or regulatory obligations.

4. Sharing of Information

We do not sell your personal data. We may share information only in these cases:

• Service Providers: With trusted partners who support our operations (e.g., hosting, analytics, CRM, payment processors).
• Business Transfers: If ScaleFlow undergoes a merger, acquisition, or asset sale.
• Legal Requirements: When required by law, regulation, or legal process.

5. Cookies & Tracking

Our website may use cookies, pixels, and similar technologies to improve user experience, measure traffic, and tailor content. You can control or disable cookies through your browser settings.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined above, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data.
• Correct or update inaccurate information.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.
• Restrict or object to certain processing.

To exercise these rights, contact us at admin@scaleflowhq.ai.

8. Security

We use industry-standard measures (encryption, access controls, monitoring) to protect your data. However, no method of transmission or storage is 100% secure.

9. International Data Transfers

As we serve clients globally, your data may be processed in countries outside your residence. We ensure such transfers comply with applicable data protection laws.

10. Children's Privacy

Our services are not directed at children under 16, and we do not knowingly collect data from them.

11. Updates to this Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Effective Date."

12. Contact Us